Privacy Statement

1. Use of Customer Data

The personal data that you must or may provide on our website, both mandatory and voluntary data, is required to process your order or to respond to your inquiry or comment. This includes your name, address, phone number, and email address. Your contact details are used exclusively as the delivery address for your order. Your email address is only used for electronic communication between the HL Shop Now store and yourself. After placing an order, you will receive an order confirmation via email. Responses to your questions and/or comments will also be sent by email. Finally, your phone number is only used in case of any delays with your order. The information you provide is stored in the HL Shop Now store’s database. However, this is only for the purposes mentioned in this privacy statement.

2. Data Storage

Your personal data and order details are stored in a secure database. Periodically, this data is cleaned up and old data is removed. If you have any questions about the data we have stored, you can contact us via the contact menu on our website. You will then receive the data we have stored as soon as possible. If your customer data is still available and you wish for it to be deleted, you can request deletion via the same communication channel. Upon receipt of this request, the data will be deleted.

3. Disclosure of Information to Third Parties

Your personal data will not be sold, traded, or rented to third parties, governments, or organizations. This means that information about your orders will not be shared with third parties, unless we are legally required to do so. In such a case, you will be informed.

4. Exception Regarding Disclosure to Third Parties

Herbalife International has the contractual right to request personal customer data from independent Herbalife distributors. This only occurs in exceptional cases and occasionally. You will be informed of this on a case-by-case basis.

5. Your Consent

By using our website, you consent to the collection and use of your data in the manner described above.

6. Changes

Changes to the privacy statement will be clearly displayed on our website.

7. Other

If you have any questions about the privacy statement or its application, you can contact us via the contact menu on our website.

Text Marketing and Notifications

By signing up for SMS notifications, you agree that automated, recurring marketing messages will be sent to the phone number provided. Consent is not a condition of purchase. Reply STOP to opt out. Reply HELP for assistance. Message and data rates may apply. For more information, please refer to the privacy statement and terms of service.

Text Marketing and Notifications:

By entering your phone number during the checkout process and initiating a purchase, or by signing up via our sign-up form or a keyword, you agree that we may send you SMS notifications (about your order, including abandoned cart reminders) and marketing offers via SMS. Marketing SMS messages will not exceed +41763665607 per month. You acknowledge that consent is not a condition of purchase. If you wish to opt out of marketing SMS messages and notifications, reply STOP to any mobile message we send you, or use the opt-out link provided in any of our messages. You understand and agree that alternative opt-out methods, such as using different words or requests, will not be considered a reasonable method of opting out. Message and data rates may apply. For questions, send HELP to the number from which you received the messages. You can also contact us for more information. If you wish to opt out, please follow the procedure described above.