Privacy Policy

HL Shop Now respects your privacy. This policy explains how we collect and use personal data when you visit hlshopnow.com, place an order or contact us.

Who we are

HL Shop Now is operated by Carlos Calcada Bastos, Herbalife Independent Member. Business address: Via al Poggio 5, 6834 Morbio Inferiore, Switzerland. Email: ccbastos@me.com. Phone: +41 76 366 56 07.

Personal data we collect

We may collect your name, billing and shipping address, email address, phone number, order details, payment confirmation information, customer service messages, device information, IP address, cookie data and website usage information.

How we use your data

We use personal data to process orders, take payment, arrange delivery, provide customer support, manage returns and exchanges, prevent fraud, comply with legal obligations and improve our website and services.

Service providers

We use Shopify to operate the store and checkout. We may also share the data needed to complete your order with payment providers, delivery providers, customer support tools, analytics tools and legal or compliance service providers. Herbalife may request customer information from independent Herbalife distributors in limited cases connected with product support, compliance or legal obligations.

Cookies and advertising

We use cookies and similar technologies to operate the website, remember preferences, understand website performance and support advertising. You can manage cookies through your browser settings or any cookie banner shown on the website.

SMS and email communications

If you choose to receive SMS or email marketing, you can unsubscribe at any time using the opt-out instructions in the message. Consent to marketing is not required to make a purchase. Message and data rates may apply for SMS.

Your rights

Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your personal data. To make a privacy request, contact us at ccbastos@me.com.

Data retention

We keep personal data only for as long as needed to provide our services, comply with legal obligations, resolve disputes and enforce agreements.

Contact

For privacy questions, contact HL Shop Now at ccbastos@me.com.